ABOUT JETRAILS
JetRails is a hosted infrastructure provider for mission-critical web applications. Our clients run multi-million dollar e-commerce stores and cutting edge web apps. It’s our job to keep them online. With hundreds of millions of dollars on the line, we take our job very seriously. We live and breathe speed, security, scalability, and strategy for web infrastructure. Oh, and we’re serious about having fun! We learned long ago that without that magic ingredient, work feels too much like… work.
Cutting edge infrastructure is never boring. While relentlessly pursuing 100% uptime, we learn, earn, work with smart and motivated teammates, and generally have a great time. All this in a relaxed easy going culture, lacking office politics with a laser focus on customer happiness.
We’re a motley crew of tech geeks, gamers, and fun-lovers. We’ve been around since 2000, when we started life as eBoundHost offering shared, dedicated and virtual hosting services. We’ve been a stable, profitable and growing company since the beginning.
WHY WORK AT JETRAILS
Imagine a company where employees don’t leave. That’s us. We’ve grown deliberately over over 20 years by avoiding turnover. We avoid turnover because we care deeply about the people who work with us. We are guided by a mission and values that attract the right sort of people to the team.
PERKS & BENEFITS
SOME REASONS PEOPLE LOVE WORKING HERE
Choose your own computer / tech setup
Work environment free from office politics
Office parties and events - cubs games, LAN parties
Office located right off I-90 for easy access
A huge parking lot with plenty of room
Competitive compensation package
Medical and dental benefits
Generous paid time off
Retirement account with company matching
Gym membership in adjacent building
Food, snacks, drinks in the office
OTHER THINGS YOU SHOULD KNOW ABOUT US
We anticipate customer needs and act on them. We answer customers quickly and fully, and come to resolution with as little involvement from the customer as possible.
We promote winners in our own team and send losers on their way.
We move quickly but stay focused.
We provide solutions that are needed, appreciated and valued by our customers.
We reward hard work but discourage stupid work.
We develop the team by giving straight honest and always direct feedback.