JetRails is a hosted infrastructure provider for mission-critical web applications. Our clients run multi-million dollar e-commerce stores and cutting edge web apps. It’s our job to keep them online. With hundreds of millions of dollars on the line, we take our job very seriously. We live and breathe speed, security, scalability, and strategy for web infrastructure. Oh, and we’re serious about having fun! We learned long ago that without that magic ingredient, work feels too much like… work.

Cutting edge infrastructure is never boring. While relentlessly pursuing 100% uptime, we learn, earn, work with smart and motivated teammates, and generally have a great time.  All this in a relaxed easy going culture, lacking office politics with a laser focus on customer happiness.

We’re a motley crew of tech geeks, gamers, and fun-lovers. We’ve been around since 2000, when we started life as eBoundHost offering shared, dedicated and virtual hosting services. We’ve been a stable, profitable and growing company since the beginning.

Imagine a company where employees don’t leave. That’s us. We’ve grown deliberately over almost 20 years by avoiding turnover. We avoid turnover because we care deeply about the people who work with us. We are guided by a mission and values that attract the right sort of people to the team. 

Our mission and values

We’re not the right place for everyone, but we’re the right place for you if you’re aligned with our core values and want to get behind our mission to provide excellent, simple hosting infrastructure while having lots of fun.

And we’re serious about fun. We only work with customers who appreciate us. We only work with the best and brightest teammates. We automate everything that can be automated. We are allergic to busywork.

• We anticipate customer needs and act on them. We answer customers quickly and fully, and come to resolution with as little involvement from the customer as possible.

• We promote winners in our own team and send losers on their way.

• We move quickly but stay focused.

• We provide solutions that are needed, appreciated and valued by our customers.

• We reward hard work but discourage stupid work.

• Develop the team by giving straight honest and always direct feedback.